Thank you for visiting GridSavers (GridSavers.com). To help you understand how we handle your information, we provide this notice explaining our information practices and the choices you can make about the way information that is linked or reasonably linkable to you (“personal data”) is collected and used by us on this website and through our Services. By using the website and the Services, you agree to the processing of your information as set forth in this Privacy Policy.
Information You Provide
GridSavers collects information through voluntary submissions: through our website, you can request product and Services information and enroll for a Member Services subscription. In addition, we collect your personal data required to enroll you with an energy provider. The types of personally identifiable information that we may collect for such purposes include but are not limited to: (a) your name, contact information, username, password, and other registration information; (b) transaction-related and financial information, such as when you make purchases or respond to any offers; (c) information you provide about your current energy services or about your energy usage; (d) REP/utility account number; (e) date of birth, social security number, and driver license number in order to enroll you with a third party energy provider; and (f) information you provide us when you contact us.
Information Automatically Collected From You
We and our service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services, such as your Internet Protocol address, your general geographic location, your browser type, your operating system, the pages you view on the Services, the pages you view immediately before and after you access the Services, and the search terms you enter on the Services. This information allows us to recognize you and personalize your experience if you return to the Services, and to improve the Services and the services we provide.
We and our service providers may collect this information using “cookies”, which are small text files that the Services save on your computer using your web browser and access when you return, or similar technologies. For more information about how cookies and similar technologies are used, please visit the Digital Advertising Alliance (DAA).
We may collect your utility account information that we obtain to analyze your energy use, rate structures, and other characteristics, either when you provide that information to us, or automatically.
How We Use Your Information
We may use the information we collect for a number of purposes, including, but not limited to:
Fulfill your requests for products and or services, to respond to inquiries about offerings and to offer other products, programs or services that may be of interest
Provide you with information about the Services or required notices
Enhance your experience on our website
Send electronic newsletters and blogs
Enable you to participate in polls and surveys
Allow us to improve the Services and the services we provide, such as by better tailoring our content to our users’ needs and preferences
Generate and analyze statistics about your use of the Services
Detect, prevent, and respond to fraud, intellectual property infringement, violations of our Terms of Service, violations of law, or other misuse of the Services
Under What Circumstances Do We Disclose This Information?
We may disclose the information we collect from you through the Services:
To third parties and affiliates that provide services to us in connection with our business operations and that have agreed to keep the information confidential, including, but not limited to, third parties that provide order and payment processing services, and deliver marketing communications, promotional materials, or advertisements for us that may be of interest to you
To electricity and natural gas providers, utilities, and other companies to identify energy usage and/or cost saving opportunities, with your consent
To business partners and third parties that may deliver marketing communications, promotional materials, or advertisements that may be of interest to you, including advertisements based on personal data obtained or inferred over time from your activities across non-affiliated websites, applications, or online services.
As required by law, such as to comply with a subpoena or other legal process, or to comply with government reporting obligations
When we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Services, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Service, violations of law, or other misuse of the Services
To service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
In addition, we may disclose de-identified reports on user demographics and traffic patterns, as well as anonymized information, with third parties.
Depending on where you are based, local laws applicable to our processing of your personal data define our disclosure of personal data with third parties in exchange for monetary or other valuable consideration as “sales”. We sell your personal information as defined by these laws.
Information Security
We utilize administrative, technical, and physical safeguards designed to protect the information collected by the Services. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your personal data. Moreover, we are not responsible for the security of personal data you transmit to the Services over networks that we do not control, including the Internet and wireless networks. GridSavers is not responsible for the functionality or security measures of any third-party product or service you use or access, including energy providers, utilities, and SMTP.
Your Privacy Rights
- We give you choices about how some of your information is handled. You may:
You may also choose to reject the use of cookies, if your browser supports it; however some functions may not work as intended when cookies are disabled. More information about our use of cookies is described above under “Information We Collect Automatically From You.” To opt-out of the vendors we use for cross-device linking, go to the Digital Advertising Alliance’s Choices page at www.aboutads.info/choices and perform an opt-out on each browser and device that you would like to be opted out on. Please note that this action will not opt you out of cross-device linking or advertising across linked devices based solely on your interactions with our website and the Services, or your interaction with advertisements for GridSavers delivered by GridSavers.
We do not currently respond to web browser “do not track” signals. However, where required by applicable law, we consider your user-enabled privacy controls, such as a browser plugin or privacy setting, to signal your choice to opt-out of the “sale” of your personal data.
Depending on where you are located, you may have certain additional rights with respect to the personal data we process about you, subject to applicable law. These rights may include:
- You may exercise your rights by contacting us using the details provided below under “Contact Us.”
If you submit a request relating to your personal data, we will take steps to verify your identity before addressing your requests by comparing the information that you provide against datasets that we may hold. You may be asked to confirm certain data points or confirm that you have made the request through an account that you have either with us or a third party (such as an email address or other messaging address).
Depending on where you are located, you may also submit your rights requests via an authorized agent. Authorized agents may submit requests through the methods listed above. When a request is submitted by an authorized agent, we may require the authorized agent to provide evidence of its authority to act and evidence of the authorized agent’s identity. We may also contact the consumer to verify that they provided permission to submit the request.
Children’s Privacy
GridSavers does not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register an account. The Services and its content are not directed at children under the age of 16. You must be 18 years of age or over to use the Services.
Links to Other Websites and Services
The Services may contain third-party links. You acknowledge and agree that we are not responsible for the collection and use of your information by third parties that are not under our control. We are not responsible for the practices employed by websites or services linked to or from the Services, including the information or content contained at such sites or services. Your browsing and interaction on any third-party website or services, including those that have a link to or advertisement on our Services, are subject to that third party’s rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third parties that you authorize to access your information.
Changes to our Privacy Policy
By using this website and our Services, you agree to the collection and use of your information by GridSavers as described in the TOS and Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. This Privacy Policy is effective as of the date it was last updated, as indicated below.
How To Contact Us
If you have any questions or concerns about GridSavers’s Privacy Policy or its implementation please contact us via email at support@GridSavers.com, by on-line chat or by clicking on the Contact Us page. You can also mail us at: GridSavers, 539 W Commerce St Suite 1205 Dallas, TX 75208.